Questions
- Can I download wbu? Not yet. wbu is in family beta and isn't in the App Store or Google Play.
- How old do I need to be? 13 or over in the UK. Some countries ask for a little older (up to 16), and the app will tell you.
- Which countries? The UK first, then the EU and EEA in stages, then Canada (outside Quebec) and New Zealand. None is open to the public yet.
- Who can see what I write? Only the people you choose, and only the parts you choose. See How it works.
- Why can't I see someone's check-in yet? You see what others share once you've checked in yourself. A check-in just for you counts.
- What does Free include? Voice and typed check-ins, a private diary, one connection, today's sharing, "I'm not OK" and your last 7 days. See Pricing.
- Can parents read their child's entries? No. A parent sees only what a young person chooses to share with them.
- How do I link with someone? By phone number, and you both have to accept. There's no search and no public profile.
- How do I get a copy of my data? Email hello@wbu-app.com. We'll send it within one month, free.
- How do I delete my account? See Delete your account.
- What does "I'm not OK" do? See Talk to someone.
- How do I cancel a subscription? In the App Store or Google Play, once wbu is there. Nothing can be bought yet.
- What kind of app is wbu? It's a diary and sharing app, not a medical service, and it can't give advice.
If you want to talk to someone now
See Talk to someone.